We have a 30-day return policy.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, please contact us at sales@emilyshalant.com. If your return is accepted, we will send you a return shipping label. Items sent back to us without first requesting a return will not be accepted. We will charge a flat rate of $20.00 per return that will be deducted from your refund for domestic orders (USA), on complete returns. If you keep a minimum of one item in your order, the return fee will be waived.
You can always contact us for any return question at sales@emilyshalant.com
International orders (shipped outside the USA) are NOT eligible for return.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items.
Exchanges
Contact us sales@emilyshalant.com. The fastest way to ensure you get what you want is to return the item you have, and make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return. You will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
